Privacy Policy
DarkSpawn.pro ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit darkspawn.pro (the "Website"). This policy is compliant with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our Website, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Website.
1. Information We Collect
1.1 Information You Provide Directly
We collect personal information that you voluntarily provide to us when you:
- Fill in our contact form (name, email address, message content);
- Subscribe to our newsletter (email address);
- Submit a game review request or tournament listing enquiry.
1.2 Information Collected Automatically
When you visit darkspawn.pro, certain information is collected automatically through cookies and similar technologies, including:
- IP address and approximate geographic location;
- Browser type and version;
- Operating system;
- Pages visited, time spent on pages, and referring URLs;
- Device identifiers.
This information is used to analyse website traffic, improve user experience, and diagnose technical issues. Please refer to our Cookie Policy for full details.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your enquiries and provide customer support;
- To send you our newsletter and editorial updates (only if you have subscribed);
- To improve the content, functionality, and performance of our Website;
- To analyse usage patterns and understand our audience;
- To comply with our legal obligations under Australian law;
- To protect the security and integrity of our Website.
3. Legal Basis for Processing
We process your personal information on the following legal grounds:
- Consent: Where you have given explicit consent (e.g., newsletter subscription, contact form submission);
- Legitimate interests: For website analytics and security purposes, where these interests are not overridden by your rights;
- Legal obligation: Where processing is required to comply with applicable Australian law.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers: Third-party vendors who assist us in operating our Website (e.g., email delivery services, analytics providers), subject to confidentiality obligations;
- Legal authorities: Where required by law, court order, or governmental authority;
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
All third-party service providers are required to handle your data in accordance with applicable privacy laws and our instructions.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months.
6. Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information (subject to legal retention requirements);
- Withdraw consent for newsletter communications at any time by clicking "Unsubscribe" in any email;
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
To exercise any of these rights, please contact us at [email protected].
8. Cookies
Our Website uses cookies to enhance your browsing experience. For detailed information about the types of cookies we use and how to manage your preferences, please read our Cookie Policy.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our Website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected].
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Website after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Postal address: Level 14, 1 Market Street, Sydney NSW 2000, Australia
- Phone: +61 2 9876 5432
We will respond to all privacy-related enquiries within 30 days.